Ringlock scaffolding offers a 30-day money back guarantee. If you are not completely happy with the product then you can return it to our supply depot and we will refund the purchase price to you. The 30-day policy begins from the date of collection and all items that the purchaser wishes to return must be returned in full before the end of the 30th day. All items must be returned in an unused, unblemished, or untarnished condition. Please note that Ringlock will not refund the cost of shipping or postage. In an event of a return, please contact us to receive assistance.